At POP MART New Zealand, your trust is the foundation of our business. We know that our competitive prices can lead to questions, and we’re here to offer complete transparency so you can shop with total confidence.

Our Smart Business Model: Incredible Value for You

Our business operates on an efficient, online-focused model. By not running a network of physical stores, we avoid the significant costs of rent, staffing, and other retail overheads. This approach reduces our operating costs by at least 50%, and we believe in passing those savings directly on to our customers.

Our Authenticity Guarantee: Shop with Complete Peace of Mind

Every product you purchase from POP MART New Zealand comes with our steadfast promise of authenticity, quality, and speed.

• Official Authorisation: We guarantee that every POP MART item we sell is 100% genuine and officially authorised.
• Brand New & Unused: Each item is delivered to you in pristine, brand new, and unused condition.
• Full Original Packaging: Your purchase arrives with all the official POP MART packaging, tags, accessories, and documentation (where applicable), ensuring the complete luxury retail experience.
• Direct from New Zealand: To ensure fast delivery and authenticity, your order is shipped directly to you from the official POP MART warehouse located right here in New Zealand.

Your satisfaction is our highest priority. If you have any further questions, please do not hesitate to contact us.